Lead Fire Alarm Technician

An Installation Technician is responsible for installing, configuring, servicing,
troubleshooting, and repairing low voltage systems, including but not limited
to Fire Alarms, Access Control Systems, CCTV, Nurse Calls, and Intercom
systems. The Technician must be a role model to the organization with regards
to integrity, commitment to results, inspiring teamwork and building on our
strong culture of employee recognition while delivering legendary service to
our customers, both internal and external.

Key Responsibilities

• Program,
  start-up, troubleshoot and commission new system installation.


• Performs
  basic point-to-point troubleshooting on Fire Alarms, Access Control
  Systems, CCTV, Nurse Calls and Intercom systems and other systems, as
  required.


• Clearly
  communicate with project lead and client on project status, challenges,
  and completion dates.


• Assist
  with installation projects, with direction for a successful installation.


• Identify
  installation or system issues to project lead.


• Review
  contract and design documents related to the project for accuracy prior to
  installation of system.


• Perform
  inspections to ensure alarms are installed and working according to code.


• Complete
  detailed project reports.


• Respond
  to emergency service calls.


• Maintains
  strong written and effective oral communication skills for both internal
  and external clients.


• Demonstrates
  attention to detail to ensure successful resolution to customer
  requirements in a timely and cost-effective manner.


• Shift
  times may vary based on assignments made by the SPM or GM.


• Can
  be required to works a rotating on-call schedule.


• Required
  to have prompt, regular attendance in-person and be available to work
  on-site, in-person during regular business hours and as needed.


• Performs other duties as
  assigned.

Qualifications

• High School Diploma or
  equivalent


• College graduates with a
  related degree or equivalent college coursework, preferred.


• Valid Driver’s License


• Tennessee Alarm System
  Contractor License (must pass state requirements to obtain, including drug
  screen, background check and fingerprinting)


• NICET Certification,
  optional.


• 1 year
  of industry related experience preferred, but not required.


• Knowledge of low voltage
  systems, including but not limited to Fire Alarms, Access Control Systems,
  CCTV, Nurse Calls, and Intercom systems.


• Possess both technical and
  computer skills.


• Effective communication
  skills, both written and oral.

Work Requirements

• Position requires climbing
  ladders, frequent walking, stooping, crawling, pushing, balancing, lifting
  of more than 75 lbs. and operating heavy equipment.


• Works in confined areas,
  stockroom, closets, etc. above and below ground level.


• Ability to travel with a crew
  and ride a company provided vehicle.

EEOC Statement

Gallaher
provides equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type without
regard to race, color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender identity or
expression, or any other characteristic protected by federal, state or local
laws.